News

Member Portal & Plan Re-enrollment

October 11, 2024

Visit our new member portal, designed for seamless access to all your benefits and pension information. Also, don’t forget to complete and mail your re-enrollment form.

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Maintenance Notice for Pharmacy Network and eClaims Provider

July 24, 2024

TELUS, our pharmacy network and eClaims provider, will undergo maintenance on Sunday July 28th, 2024, from 3 a.m. to 3 p.m. Eastern Time.

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Cancelled: Maintenance for Pharmacy Network and eClaims Provider

July 19, 2024

The maintenance window for our pharmacy network and eClaims provider, TELUS, scheduled for Sunday, July 21st, 2024, from 3 a.m. to 3 p.m. Eastern Time, has been cancelled.

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Benefit Plan Changes Effective February 1st, 2024

February 1, 2024

Effective February 1st, 2024, our benefit plan introduced plan changes and enhancements such as resetting of the lifetime maximum for prescription drugs, upgrading the dental fee guide, increasing coverage for hearing aids, among others.

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Ellement App Maintenance on February 11th, 2024

February 1, 2024

The Ellement App will be undergoing maintenance on February 11th, 2024, from 12 a.m. to 12 p.m. (Eastern Time). During this period, users cannot submit drug claims using the app.

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Group Plan Information

October 20, 2023

We are pleased to announce that effective November 1st, 2023, your health and dental claims will be adjudicated by Ellement Consulting Group (“Ellement”).

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